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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Adam Forney

November 15, 2023

5  out of  5 rating by Adam Forney
"Excellent customer service! Brad in the office helped me find a great deal and amazing coverage! I now have higher coverages AND renters insurance for $50 less than I was paying my old company for auto only. Definitely worth your time to give Brad a call!"

Marcus Golinghorst

November 10, 2023

5  out of  5 rating by Marcus Golinghorst
"Brad is the coolest guy ever. He truly tries to make a good impression during each interaction with him. He knows how to personalize a call well and is a great representative of your office. I work in the insurance industry and his willingness to help and cater to my insurance needs is A+. He helped me navigate out of a bind with my former insurance with me giving him little to no notice. Give this man a raise!"

William Higgins

October 26, 2023

5  out of  5 rating by William Higgins
"I've been a customer for almost a decade, between 2019 derecho and my wife recently getting hit and having a vehicle totaled, we've been through some stuff. Mark, Allie, and the team have always gone above and beyond, their level of service is exceptional, I would recommend them to anyone"

Frances Agbenya

October 23, 2023

5  out of  5 rating by Frances Agbenya
"I spoke with Brad. He was extremely helpful and patient with me. I am new to using insurance and I appreciated how he took time to go over things with me and found a rate that was affordable. Highly recommend!!"

Sivesh Chowdary

October 20, 2023

5  out of  5 rating by Sivesh Chowdary
"He had helped me a lot in finding the right value for money insurance for my car,"

Lynn Turner

October 19, 2023

5  out of  5 rating by Lynn Turner
"Very Friendly and polite stafff they really help you to make the right decisions on picking the right policy 100% AWESOME!!!!!!!!!!!!!!!!!!!!"

Alem Hn

October 9, 2023

5  out of  5 rating by Alem Hn
"I just wanted to express my appreciation to Brad Richard in handling my insurance needs. Brad is the best! I appreciate his professionalism, quality of work, and responsiveness. The whole process was seamless and quick. A. Hassen"

Mark Peterson

October 9, 2023

5  out of  5 rating by Mark Peterson
"Our family has had our homeowners, auto, and my small business insurance with Mark Doyle State Farm for a number of years. We've been very pleased with the coverage, but even more so with the amazing service provided by the Mark Doyle staff. They are always extremely welcoming and attentive to our questions and concerns, and they make the claim process, when needed, straightforward and painless."

Katie Shaw

October 7, 2023

5  out of  5 rating by Katie Shaw
"Melanie is always there and always helps us with any questions or concerns!"

Cassidy Peterson

October 6, 2023

5  out of  5 rating by Cassidy Peterson
"This agency is great! They really value customer relationships and have been super helpful over the years. Shoutout to Melanie, she's awesome!"

jody bryson

October 4, 2023

5  out of  5 rating by jody bryson
"After struggling with our current insurance company to obtain new coverage, I called Brad and everything was handled quickly and efficiently! I’d give ten stars if I could."

Grace Steenhagen

September 29, 2023

5  out of  5 rating by Grace Steenhagen
"My parents have worked with Mark and Melanie for 20 years and now I too have all my assets insured with them. Their attention to detail and customer service is invaluable!"

Caitlin Mander

September 28, 2023

5  out of  5 rating by Caitlin Mander
"Everyone that works here is great – helpful, knowledgeable, and kind. Have been using for years and will continue to do so."

Mark Graeve

September 27, 2023

5  out of  5 rating by Mark Graeve
"Everyone is very helpful and great at this agency. If you need insurance in Ames or Iowa in general I recommend Mark Doyle state farm."

Lynn Dudgeon

September 27, 2023

5  out of  5 rating by Lynn Dudgeon
"Quick response to what I needed done"

William Agbemafle

September 26, 2023

5  out of  5 rating by William Agbemafle
"Great customer service and everything clearly explained."

Jen de Bruin

September 25, 2023

5  out of  5 rating by Jen de Bruin
"Our family has been using Mark Doyle State Farm for years and they are incredible to work with! Their customer services is next to none! I get responses within minutes to questions or needs I have and they make sure we are covered in every way we need! I highly recommend working with Mark Doyle and his team of professionals!"

Sierra Kincade

September 22, 2023

5  out of  5 rating by Sierra Kincade
"Brad has great communication always makes himself available to us even at strange hours and has great customers service"

Joe Kuennen

September 18, 2023

5  out of  5 rating by Joe Kuennen
"The staff are always friendly and helpful whenever I have a question."

Amanda Nystrom

August 30, 2023

5  out of  5 rating by Amanda Nystrom
"Melanie was so wonderful to work with! She made the process easy to transfer coverage from another state! 🙌"


August 30, 2023

5  out of  5 rating by Julie
"Allie is awesome! She’s always very helpful and answers all my questions and is so nice."

Tushar Sharma

August 22, 2023

5  out of  5 rating by Tushar Sharma
"I had a call with Sydney and she gave me a quote I couldn't say no to. Cheaper than what I was already paying. Would definitely recommend!"

Alex Rios

August 19, 2023

5  out of  5 rating by Alex Rios
"Mark and his team are great and very easy to work with. I’ve always had great interactions with them. Glad to have a great agent."

Satyam Sharma

August 17, 2023

5  out of  5 rating by Satyam Sharma
"Brad was great"

Rodney DePenning

August 16, 2023

5  out of  5 rating by Rodney DePenning
"I had to call for a tow for my Volvo. I took a receipt into Mark Doyle’s State Farm office, talked to Melanie and 10 minutes later I walked out with a check covering the entire cost. Amazing service!"