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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hannah Feilmeier

May 16, 2025

5  out of  5
rating by Hannah Feilmeier
"Great experience with this office. Allison was quick to respond to my many questions and went above and beyond to help me."
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LisaJane Gildehaus

May 15, 2025

5  out of  5
rating by LisaJane Gildehaus
"When I first moved to Ames, I did not know anyone or whom to go with for important things like auto and home insurance. My school principal threw out some names, one of them being the father of one of my then students. That was back in 1998. I have been with Mark and the folks at State Farm since then; we have always received kind, courteous service. The few times we had accidents, Allie, our insurance agent, always had our back, and got us through the tough times. Due to some recent financial setbacks, we have had to cut costs and tighten our belts, so it was with great regret I had to cancel my policy with State Farm for auto and home; however, Allie let me know the door is always open and that if we have a reversal of fortune, we can renew our partnership with them. If one can afford it, I highly recommend working with the folks at the Mark Doyle State Farm Insurance Agency. :)"
We responded:
"LJ, Thanks for all of your kind words and years of trusting our agency to help you and your family. We look forward to reaching out in 5 months to bring you back home!"
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Ashley Hansen (Aj)

May 3, 2025

5  out of  5
rating by Ashley Hansen (Aj)
"Great service love this place"
We responded:
"Thank you, Ashley, for your kind words! I'm glad to know you love the service here. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Jason G

April 28, 2025

5  out of  5
rating by Jason G
"I've worked with Allison now for several years and she has been fantastic to work with! She is always responsive, professional, and knowledgeable when it comes to insurance related questions such as coverages, deductibles, and claims. I would highly recommend Allison and Mark's team! In addition, Allison is incredibly responsive to any and all questions!"
We responded:
"Thanks for the great review about Allie and our Agency Jason!"
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Lydia Blass

April 22, 2025

5  out of  5
rating by Lydia Blass
"So helpful and quick to answer questions."
We responded:
"Thank you, Lydia! I’m glad to hear that you found our service helpful and prompt. If you have any more questions or need assistance in the future, please feel free to reach out. We’re here to help!"
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David Williamson

April 18, 2025

5  out of  5
rating by David Williamson
"Want to give a shout out to the Mark Doyle State Farm Insurance agency. After seeing my rates increase from a different insurance agent I was shopping for new insurance and ran across, “Jake from State Farm.” He was very helpful in helping me choose coverage. And what’s even more amazing is I saved around $2K per year on auto insurance. Thanks Jake Baier"
We responded:
"Thank you, David, for sharing your experience with us! I'm glad Jake was able to assist you in finding the right coverage and help you save significantly on your insurance. Your satisfaction is important to us, and we're here for any future needs or questions you might have. Enjoy the savings!"
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Mary Egertson

April 11, 2025

5  out of  5
rating by Mary Egertson
"I work mostly with Allie she is very responsive to ALL my emails and yes I send ALOT!!! She gets my questions answered and everything completed to keep us going!!!"
We responded:
"Thank you, Mary, for sharing your experience! I’m happy to hear that Allie has been responsive and helpful with your emails and questions. It’s great to know that everything is running smoothly for you. If you ever need any support, please don’t hesitate to reach out."
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Davina Valdez

April 10, 2025

5  out of  5
rating by Davina Valdez
"I work with Melanie for my car and rental insurance. She is awesome! She is very friendly and professional. She gets things done quickly. I love State Farm"
We responded:
"Thank you, Davina, for sharing your experience! I'm happy to hear that Melanie has been providing you with friendly and professional service. It's great to know that you're satisfied with how quickly she handles things. We appreciate your support and love for our office. If you ever need further assistance, feel free to reach out!"
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Pauline Fellner

April 7, 2025

5  out of  5
rating by Pauline Fellner
"Worked with Brad Richard every step of the way to provide home and auto insurance. Couldn't ask for a better agent. Very thorough and patient. Besides the better pricing compared to many other companies Brad made the transition very assuring and comfortable with our decision! Thanks again Brad!!"
We responded:
"Thank you, Pauline, for sharing your experience! I'm glad to hear that Brad was thorough and patient in assisting you with insurance needs. It's wonderful that he made the transition smooth and comfortable for you. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
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Kyle Cowell

April 3, 2025

5  out of  5
rating by Kyle Cowell
"Great Insurance Agent! Personal Service, Friendly, and always there to help!"
We responded:
"Thank you, Kyle! I'm glad you appreciated the personal service and friendliness. It's wonderful to know that you feel supported. If you ever need assistance or have questions, don't hesitate to reach out."
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Brandon Carson

March 31, 2025

5  out of  5
rating by Brandon Carson
"We have been customers of Mark and his team for almost 10 years now. Mark and his staff are great to work with and they have always been super responsive to any questions or concerns we have had!"
We responded:
"Thank you, Brandon, for your continued support over the years! I'm glad to hear that you find our team responsive and great to work with. We're always here to assist with any questions or concerns you may have. Feel free to reach out anytime!"
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Anthony Clark

March 19, 2025

5  out of  5
rating by Anthony Clark
"I have been a customer of Mark Doyle and his team at State Farm for over a decade. They have always been helpful and quick with a response for questions and claims. Would highly recommend."
We responded:
"Thank you, Anthony, for your continued support over the years! I'm happy to know that our team's promptness and helpfulness have met your expectations. Your recommendation means a lot to us. If you ever have more questions or need assistance, we're here to help!"
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Ted Lyon

March 13, 2025

5  out of  5
rating by Ted Lyon
"Mark Doyle and Allie Whitver have taken care of us at State Farm for over 15 years; through two houses and half a dozen different vehicles and the stuff we forget about. Their response time is amazing and they're always on top of changes to our policies as our family has grown and life has changed."
We responded:
"Thank you, Ted, for your wonderful feedback! I'm so happy to hear that Allie has been able to support you and your family through various changes over the years. It's great to know that our quick response times and proactive policy management have been helpful to you. If you ever have any questions or need further assistance, please feel free to reach out. We're here to help!"
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Julie Fisher

March 13, 2025

1  out of  5
rating by Julie Fisher
"Must be a bunch of false statements since he’s not Taking on clients that are already with State Farm and doesn’t want ur business normal State Farm don’t care about clients!!!"
We responded:
"Hi Julie. Since your insurance policies are with another Agency, we simply referred you back to them to resolve your concerns. We hope those concerns got resolved for you. Thanks. "
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shala wyant

March 10, 2025

5  out of  5
rating by shala wyant
"Both Melanie and Mark have been great to work with since I’ve had State Farm. Professional, reliable and knowledgeable! Thank you!!!"
We responded:
"Thank you, Shala, for your wonderful feedback! I'm delighted to know that Melanie and I have been able to provide you with professional and reliable service. Your satisfaction is important to us, and we're here for any future needs or questions you might have."
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Laura Schinnow

February 27, 2025

5  out of  5
rating by Laura Schinnow
"Great service and follow through! Highly recommend!"
We responded:
"Thank you, Laura, for your wonderful recommendation! I'm happy to know you appreciated the service and follow-through. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Mary Easton

February 27, 2025

5  out of  5
rating by Mary Easton
"Always have fast friendly service,with anyone I talk to in the Ames IA office. Super happy with the service I get"
We responded:
"Thank you, Mary, for sharing your experience! I'm delighted to know that our team consistently provides you with fast and friendly service. Your happiness with our service is truly appreciated. If you ever need assistance or have questions, feel free to reach out to our office. We're here to help!"
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Jinsu Oh

February 27, 2025

5  out of  5
rating by Jinsu Oh
"Awesome experience"
We responded:
"Thank you! We appreciate your trust in us to take care of your insurance policies."
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Sheryl Davis

February 19, 2025

5  out of  5
rating by Sheryl Davis
"I spoke with agent (Brad) about switching my car insurance to State Farm. He was so helpful and was very helpful in explaining everything. Quite the savings also!"
We responded:
"Thank you, Sheryl, for sharing your experience! I'm happy to hear that Brad was able to assist you with switching your insurance and provide clear explanations. If you have any more questions or need further assistance, feel free to reach out."
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Sarah Francois

February 19, 2025

5  out of  5
rating by Sarah Francois
"Brad was very helpful and kind! He didn’t make me feel like I had to accept every bit of coverage he was offering me, he was simply making sure I knew I had the amount of coverage that would suit me. The rates were amazing! I don’t have accidents or tickets on my record and my current insurance company is dropping me due to an accident that occurred during a recent ice storm- less than 3000 worth of damage and they dropped me over 1500.00. I was more than happy to carry my business over with State Farm. More reputable company and I can actually talk to an insurance agent who knows what they’re doing."
We responded:
"Thank you, Sarah, for sharing your experience! I'm glad to hear that Brad was able to assist you with kindness and provide the coverage that fits your needs. It's wonderful to know that you found our rates appealing and chose to bring your business to us. If you have any questions or need further assistance, feel free to reach out anytime. We're here to help!"
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TwoFacePain

February 17, 2025

5  out of  5
rating by TwoFacePain
"Great service from team, Madi helped me navigate through a new auto insurance policy."
We responded:
"Thank you for your wonderful feedback! I'm glad to hear that Madi was able to assist you. Our team is always here to help with any questions or needs you might have in the future."
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Joseph DeTemple

February 13, 2025

5  out of  5
rating by Joseph DeTemple
"I've been doing my insurance through Mark's office for a couple of years now and had a great experience so far! Whenever I email them they are super responsive and things are taken care of quickly."
We responded:
"Thank you, Joseph, for sharing your experience! I'm happy to know that our team's responsiveness and efficiency have met your expectations. If you ever need anything or have questions, feel free to reach out. We're here to help!"
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Alisa Frandsen

February 7, 2025

5  out of  5
rating by Alisa Frandsen
"Allie is very responsive to my calls and emails. We appreciate working with their team!"
We responded:
"Thank you, Alisa! I'm glad to know that Allie has been responsive to your calls and emails. We truly appreciate your kind words and are happy to have the opportunity to work with you. If you ever have any questions or need further assistance, please feel free to reach out to our office."
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Andrea Dahlberg

February 5, 2025

5  out of  5
rating by Andrea Dahlberg
"We have been absolutely thrilled with our experience with Mark Doyl and his team. Every time I call with needs or questions, Allie takes great care of me and answers the phone with a smile. She consistently goes above and beyond. Our meetings have been thorough and the team was able to reduce our costs by looking through our plans and finding redundancies in our policies. I refer friends and family because we highly recommend this team. Thank you!"
We responded:
"Thank you, Andrea, for sharing your positive experience! I'm happy to know that Allie has been able to assist you with such dedication and care. It's wonderful to hear that our team could help reduce your costs by identifying redundancies in your policies. Your referrals mean a lot to us, and we're here for any future needs or questions you might have."
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Kevin Maher

February 4, 2025

5  out of  5
rating by Kevin Maher
"Great input and assistance by Molly this afternoon, assisting with questions regarding the Drive @ Save app."
We responded:
"Thank you, Kevin! I'm happy to know that Molly was able to assist you with your questions. We appreciate your feedback and are here to help with any other inquiries you might have. Feel free to reach out anytime!"