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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Ostlund

April 18, 2024

5  out of  5 rating by David Ostlund
"I needed an upgrade in my condo insurance. They responded to my request immediately and answered all of my questions. I was quite pleased with their service."
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Mustafa Kılınç

April 15, 2024

5  out of  5 rating by Mustafa Kılınç
"Excellent customer service and communication."
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Yue Feng

April 11, 2024

5  out of  5 rating by Yue Feng
"Very good experience here! They surggested nice plans and save mony for me. They also show and explain all items in the plan so I can compare with other place. I recommend this place"
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Md Abdul Karim Miah

April 10, 2024

5  out of  5 rating by Md Abdul Karim Miah
"I worked with Sydney from Mark Doyle State Farm and it was a pleasing experience. She was very easy to communicate and was very prompt in response. 100 % satisfied."
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Grace Kuntz

April 9, 2024

5  out of  5 rating by Grace Kuntz
"Great experience! I worked with Vincent on getting both auto and renters insurance. He was very professional, polite, and responsive to my questions. With great rates and fantastic staff I would recommend this to anyone!"
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Kathy D.

April 8, 2024

5  out of  5 rating by Kathy D.
"I was very impressed with agent, Brad. He throughly explained each step of my policy. He allowed time for me to ask questions and do a little reminiscing when something he told me triggered a memory of a story my late husband had told. Telling Brad gave me a chuckle and really brightened my day. I never felt rushed during the 40 minute phone call. I usually don't do reviews. Brad deserves one! Thank you Brad!!"
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Kent Hertzke

April 5, 2024

5  out of  5 rating by Kent Hertzke
"Carter was great!! very helpful, everybody very nice."
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Danette Bullington

April 5, 2024

5  out of  5 rating by Danette Bullington
"I worked with Brad to move our auto, RV and renters insurance from another carrier to State Farm. My experience was fast, easy, and felt like Brad really understood our unique situation as full-time RVers. Our rate was affordable and the transfer was simple. Thanks again Brad, for all your help and expertise!"
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SoJung Lee

April 2, 2024

5  out of  5 rating by SoJung Lee
"Wonderful experiences with Brad. Reliable, responsive, and caring! I look forward to the great service for the coming year from State Farm!"
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Randy Schmidt

April 1, 2024

5  out of  5 rating by Randy Schmidt
"Very nice and professional people thank you Brad"
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Melissa Lamprecht

March 25, 2024

5  out of  5 rating by Melissa Lamprecht
"Very pleased with how everything was handled Nice, polite and helpful"
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Mario McPherson

March 22, 2024

5  out of  5 rating by Mario McPherson
"Worked with Madi on adding a new vehicle to my policy. It’s been a pleasure to work with her, and I’ll continue doing business with the Mark Doyle team!"
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Cassie Mhire

March 18, 2024

5  out of  5 rating by Cassie Mhire
"The people within the Mark Doyle office have always been super helpful and very patient with me as I try to stay informed and knowledgeable on my auto insurance policy. They go above and beyond to make me feel comfortable with what I'm paying and what exactly I'm paying for. I know that regardless of how silly or out of nowhere my questions may seem to be, they always have my back. I have been with this office for close to 10 years and I couldn't be happier with their service. Thank you for making one aspect of life easier ❤️"
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dianchao wu

February 23, 2024

5  out of  5 rating by dianchao wu
"very nice"
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Ahmad Siddique

February 20, 2024

5  out of  5 rating by Ahmad Siddique
"Excellent experience. Excited to be a member of StateFarm. Thank You Mark for all the efficient help."
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Derek B

February 8, 2024

5  out of  5 rating by Derek B
"Was looking to change insurance agencies and spoke with Sydney at this office. She was able to quickly assist me with quotes for various policy types, and was able to answer any questions that came up. Everyone in the office came off as friendly and professional."
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Mark Tyler

February 8, 2024

5  out of  5 rating by Mark Tyler
"I was able to get my question answered"
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Claire Barker

January 29, 2024

5  out of  5 rating by Claire Barker
"Super responsive to questions. Excellent customer service and pricing."
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Matt Blakeley

January 15, 2024

5  out of  5 rating by Matt Blakeley
"The team at Mark Doyle's office has always been knowledgeable and very responsive. I would recommend them to anybody in the Ames area."
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Charles Miller

January 11, 2024

5  out of  5 rating by Charles Miller
"Brad Richard is an excellent conversationalist who answered my questions thoroughly and thoughtfully. Ask for him by name!"
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Rudy Koester

December 30, 2023

5  out of  5 rating by Rudy Koester
"Very helpful and answered all my questions! I’d recommend them to any of my family or friends."
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Rebecca Rong

November 22, 2023

5  out of  5 rating by Rebecca Rong
"Incredibly helpful and friendly staff, made transitioning between states on short notice much less stressful! Appreciate that their agents followed up to keep things rolling and explained the different policies, options, and timing very clearly."
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Steve

November 17, 2023

5  out of  5 rating by Steve
"I worked with Brad and he did a fantastic job of getting our insurance established for our move to Ames. Over the course of a number of phone calls he was able to pin point exactly what we needed and answer our questions"
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Adam Forney

November 15, 2023

5  out of  5 rating by Adam Forney
"Excellent customer service! Brad in the office helped me find a great deal and amazing coverage! I now have higher coverages AND renters insurance for $50 less than I was paying my old company for auto only. Definitely worth your time to give Brad a call!"
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Marcus Golinghorst

November 10, 2023

5  out of  5 rating by Marcus Golinghorst
"Brad is the coolest guy ever. He truly tries to make a good impression during each interaction with him. He knows how to personalize a call well and is a great representative of your office. I work in the insurance industry and his willingness to help and cater to my insurance needs is A+. He helped me navigate out of a bind with my former insurance with me giving him little to no notice. Give this man a raise!"